Boarding

dogs and cats in boarding with Pewaukee Veterinary Service team members

A caring and fun home away from home experience, Pewaukee Veterinary Service offers full-service boarding accommodations for your pet. Luxury dog suites, lots of interaction and exercise with our pet care services team and supervision by our veterinarians ensures you’ll have peace of mind knowing your pet is well cared for and having fun while you’re away on business or leisure.

For your convenience we also offer complete veterinary services for any health care needs that may arise during your pet’s stay with us. Dog day care and grooming services can also be provided during your pet’s stay for an additional cost. Speak with our staff for more details on these services and scheduling them during your pet’s visit with us.

If you wish to have an update on how your pet is doing during its stay, we are happy to call you, leave a voicemail or send a text message to let you know how your pet is doing. Just ask our Guest Services Coordinator for details.

Click on any of the topics below for information.

Health & Vaccination Requirements

Our number one priority is the health and safety of each pet guest. Our health and vaccination requirements are in the best interest of all our guests therefore, all guests are required to meet our health and vaccination standards outlined below:

Health Requirements

We recommend dogs and cats be at least 4 months old (16 weeks). We do not require your pet to be spayed or neutered prior to boarding, however they would have to stay in his/her suite during their stay and have individual playtime.

Guests must be free of external parasites. Any guest showing signs of flea infestation after admittance will be quarantined and treated at owner’s expense. All guests must be in good health and must not be ill or have been exposed to any contagious or communicable condition within 30 days prior to date of check-in. Pets showing symptoms of illness, such as sneezing, coughing, gagging, vomiting, diarrhea, or lethargy may not be admitted. These conditions may require a health exam with one of our veterinarians before consent for boarding, doggy day care or grooming. Our staff is happy to discuss any concerns you may have and arrange for an exam with a Veterinarian should these symptoms occur before or during your pets stay at our facility.

If at any time while your pet is in our care and becomes ill, our medical staff will make every attempt to contact you or your designated emergency contact. In the event that no contact can be made, we will assume the role and seek Veterinary attention. In this case, all veterinary costs incurred will be the responsibility of the owner. In order to ensure the best experience for your pet, please fill out our boarding consent and pet assessment form. These documents provide us with important information about your pet’s health, dietary needs, exercise restrictions and required medications as well as information about your wishes should a health concern arise during your pet’s stay with us.

Individual circumstances may be considered with written documentation from one of our Veterinarians.

Download the Boarding Guest Profile here.

Vaccination Requirements
Our number one priority is the health and safety of each pet. Each guest must meet our vaccination standards before admittance. Pets requiring vaccination updates must have the vaccination(s) administered prior to date of service or check-in. Individual circumstances may be considered with written documentation from a veterinarian, and titers are accepted with proper documentation. If any of the following vaccinations are past their due dates or have never been given, we are happy to assist you in scheduling an appointment with one of our Veterinarians.

Vaccination Requirements for Dogs
Veterinarian certificate indicating the current vaccination proof of:

  • Rabies (with DVM signature)
  • Distemper (DHPP)
  • Bordetella Vaccine (Kennel Cough): within the past 12 months
  • Negative fecal test result within the past 12 months
  • Monthly flea and tick preventative medication

Vaccination Requirements for Cats
Veterinarian certificate indicating the current vaccination proof of:

  • Rabies (with DVM signature)
  • Distemper (FVRCP)
  • Feline Leukemia (Outdoor Cats)
  • Negative blood test for (FELV) Feline Leukemia and (FIV) Feline immunodeficiency virus. Exception: Kittens must have completed feline leukemia vaccination series.

Proof of vaccines must be submitted before your pet's arrival. Your veterinarian can easily fax this information to our office at 262-347-0780 or email to medicalrecords@pewaukeevet.com

To save time, all of our required, boarding, doggy day care and grooming, consent forms are in PDF format and can be found below or download here. Email, fax or drop off your guest profile, application agreement, medical consent and proof of health and vaccination history with our client service team before the day of your pet’s reservation date. Please call our office if you have any questions and our staff will be happy to assist you.

What Belongings Should I Bring

With the exception of your pet's personal diet foods/treats and collar, we provide the rest! Clean and comfortable bedding, toys and dining dishes are provided for all our pet guests. Due to health and safety considerations, we can't accept any pet personal belongings — such as blankets, bedding, toys, chewing bones, bowls, etc. If you have concerns about your pet and reducing possible separation anxiety, we will ensure your pet has a personal clothing item of yours (that you provide) to help ease the adjustment.

Dining with Us

Due to your pet's specific nutritional diet needs, we require pet parents to bring the pet's own food and treats for their stay. Food products are to be in either an airtight container with a lid (i.e. Glad or Tupperware-type containers) or in self-locking Ziploc-type bags that won't puncture or open. Please make sure your pet's first and last name is on all food containers. Our staff will confirm your pet's feeding portions and meal times upon check-in. In the event your pet's food supply runs short or needs to be replenished during their visit with us, we can either attempt to obtain your pet's specific food or provide a veterinarian-recommended appropriate food substitution. There is an additional cost for either the food product in need or our food substitution diet used.

Due to your pet's excitement level, we recommend limiting the amount of your pet's food you provide prior to reservation check-in. Likewise, limit your pet's food and water after arrival at home for the first couple of hours to allow your pet to settle down and get back into their usual routine at home. We'll provide you with more information on this upon check-out.

Social Time Potty Breaks

Our boarding pet guests have many opportunities throughout the day and evening to engage in potty break activities and may also engage in socialization and exercise activities with other boarding guests during these times. If you have any questions or concerns on your pet's ability to participate in these group potty break activities, please notify our staff at check-in. Personal potty breaks and lots of individual attention from our staff are always available for our guests who prefer one-on-one time.

To ensure our younger guests start out on the right 'paw' with a positive and fun experience, puppies 10-24 weeks of age will have additional personal potty break times and social interaction sessions with our staff members only — complimentary. Kittens will also have personal social interaction sessions with our staff throughout their visit.

Please know even though our boarding guests are supervised by our staff at all times, it is still possible to receive an occasional scratch from another guest due to the social nature of the group potty break activities.

Medication Needs

In the event your pet is currently on medications that you request be given while boarding, we are happy to provide this service. There is an additional fee for medication administration and injection services. Just ask our staff for details.

All medications shall be provided by the owner, including diabetic insulin and injection supplies, and be in the original prescription-dispensed bottle/container clearly labeled with the pet's first and last name, the type of medication and detailed dosing instructions. Medications not properly labeled and brought in their original prescription-dispensed bottle/container cannot be accepted.

Special Needs

We realize that some of our guests may have special needs. Those guests requiring special needs attention or with a current medical condition will need to be evaluated and cleared for admittance by our veterinarians prior to reservation confirmation and check-in. Guests requiring specialized care are addressed on a case-by-case basis. Please feel free to speak with us about your pet's special requirements when making your reservation. Depending on your pet's needs, there may be additional fees for care during their stay with us.

Medical Care While Boarding

All of our pet guests' medical records and special care instructions are carefully documented in their secure electronic medical record at each reservation. Our medical and patient care policies and procedures are continuously reviewed and updated by our team of veterinarians to ensure that all our guests have a healthy and safe visit with us. We voluntarily participate in ongoing accreditation with the American Animal Hospital Association to hold our staff and our practice to the highest standards of veterinary care. All our guests are required to have their pet parents sign an emergency medical consent authorization and 'House Rules at the Inn' acknowledgement.

Our staff members are knowledgeable in pet care and trained by our medical team. In the event of an emergency situation or injury with your pet, our medical staff will contact you. If immediate medical attention for your pet is required, our veterinarians will also engage in requisite attention for your pet to administer medicine or attend to their urgent medical needs serving in their best interest, and will contact you for further instructions. We are conveniently located within two miles of a 24x7 emergency animal hospital — the Wisconsin Veterinary Referral Center's Emergency Veterinary Service—and can also provide transport services to their facility.

Come Stay for the Day

For those pet guests who may need daytime attention and care from our staff during our open business hours only, we offer day boarding services as well. Those pet guests staying just for the day receive regular feeding and scheduled potty exercise breaks as well as lots of attention from our staff. Day boarding is separate from our pet boarding and dog day care services and is a great alternative for pet guests who may be shy, have social challenges with other dogs or just need a place to relax for the day and have some personal time with our staff.

Tour Our Facility

We are happy to provide personal guided tours of our boarding, dog day care and hospital facilities upon request. For the benefit of all our guests, tour times are conducted so as to not interfere with their feeding, sleeping or cleanliness routines. Our hospitalized patients' care and comfort are our top priority when they are with us in our veterinary hospital, therefore there may be times when tours of the hospital areas may not be available. For the health and safety of our staff, our guests, and in accordance with our vaccine and health requirements, no pets are allowed on tours.

General Information

Our policies, pricing, services and hours of operation are not negotiable, may change without notice and are subject to availability.

  • Pewaukee Veterinary Service reserves the right to refuse admittance to any pet guest for any reason, at any time, who does not have proof of health history and vaccinations, displays behaviors or signs of potentially contagious or untreated conditions, displays aggressive behaviors or who does not comply with our business's temperament and health policies.

Upon admission or check-in of services your signature on our application agreements acknowledges your awareness and acceptance of our business policies.

Make Your Reservations Today: 262-347-0787

Due to consistently high demand for pet boarding availability at our facility, and to ensure all our clients and their pets receive the highest quality service they deserve, we highly recommend making your boarding reservations well in advance.

If you need to cancel your boarding reservation, please give us the courtesy of a 48 hour advanced notice of cancellation, by telephone, prior to your scheduled arrival date.

Important Information On Pet Boarding And Weekends:

*Our staff is committed to spending quality time with each pet guest when they are boarding with us; attending to their needs, one-on-one attention with our staff and lots of TLC ensures they have a positive experience with us.

*For this reason, our pet boarding facility closes to the public at 12 PM on Saturdays. The facility is also closed on Sundays and resumes normal business hours on Monday mornings.

*We do accept a very limited number of guest pick-ups from boarding on Sunday evenings, even though the facility, and veterinary practice, is closed. These special Sunday evening pick-ups take place between 5 PM - 7 PM and are by appointment ONLY. This pick-up option must be scheduled, in advance, with our staff at boarding reservation check-in.

*Guests boarding with us on a Sunday will be charged for that day (regardless of a Sunday evening advance pick-up appointment).

*There are no pet boarding arrivals or departures on holidays.

Accommodations
With the exception of our luxury dog suites, pet boarding accommodations are assigned at boarding reservation by our staff, according to the size of the pet:

Small: $30.00 per dog, per day
Medium: $32.00 per dog, per day
Large: $34.00 per dog, per day
Grand: $36.00 per dog, per day
Luxury Suite: $46.00 per dog, per day
Cat Condos: $27.00 per cat, per day

We offer discounts for multiple pet guests from the same household - ask our staff for details!

In addition to accepting cash and personal checks, we offer the following methods of payment for your convenience. We accept VISA, MasterCard, Discover and American Express. We do accept personal checks although not as a reservation deposit method. Please note—returned personal checks are assessed a $25 fee upon receipt.

Applications and Consent Forms